Here at Delta Electrical, we strive to be the electrical contractors that you can trust no matter whether you need help with your commercial, industrial, residential, or electrical maintenance issues. We work hard to set ourselves apart from our competitors in a number of ways. Whether that’s providing competitive prices, holding ourselves to our non-negotiable standards or professionalism, integrity, and fairness, or in seeking to make life better for our employees, we want to be your go-to electrical contractor.
In today’s blog, we’re going to focus on one key aspect of what we do—our top notch customer service. What does that mean for us here at Delta Electrical?
5 Things That Set Our Customer Service Apart
We’re Patient
How many times have you called an electrical contractor for help only to be rushed off the phone, pushed for a credit card, or asked where they should send their team? At Delta Electrical, that’s not how we do things. That’s not to say that when we’re needed, we won’t come quickly. All we’re saying is that when you call us to schedule an appointment, we won’t act like we have better things to do.
Our team is committed to providing each of our clients with the best customer service on the planet.
We Love Repeat Business
Unlike other companies who seek only to bring in more and more (and more and more) new customers, we’re happy to get repeat business. In fact, we’re glad to get calls from repeat customers because it’s a testament to the fact that we got the job done right the first time.
Rather than put you on the back burner, we’ll work hard to get to your job as quickly as possible. Over three quarters of our business is repeat business or comes from referrals which is why we’re glad to have such a high customer satisfaction rating.
We Are Honest
When we give you a quote for the work that we’ll need to do, you can expect the end price to be relatively close to what we quoted you in the first place. If there’s anything that comes up, we’ll be sure to mention it to you before doing the work and surprising you with an outrageous bill after we’re done.
Speaking of quotes, we’ll also quote you a fair price to begin with. We’ll let you know about how much the cost is for a particular job, only going over that if that’s what your specific job demands. We’ll also be sure to keep you in the loop throughout the entire process.
We Were Business of the Year
We’re also proud to say that we were voted the Jackson Chamber’s Business of the Year with 50 or more employees. We’re glad to say that we’re at over 60 employees and growing, a success which we attribute to our excellent customer base who we’re thrilled to go above and beyond for each and every day.
We’ll Gladly Take On Your Job, No Matter the Size
That means that no matter whether your job is for us to install a GFCI outlet in your home’s kitchen or to do a complete and total rewire in an older home or even to tackle handling all of the electrical work in a corporate office, we’re glad to do it. The size of the job isn’t what matters to us at the end of the day—it’s how satisfied our customers are.
We push ourselves each and every day to provide our clients with the best customer service on the planet.
Contact the Electrical Contractors Who Care
Have a question for our staff of experts? Want a quote on your project? Regardless of whether you’re in Jackson, Tennessee or elsewhere in the country, keep in mind that we are licensed to work in a number of different locations and are happy to travel to wherever you have work for us. Contact us online and we’ll be glad to get back to you as soon as possible. No matter what your needs are, we’ll work hard to meet and exceed them through our top of the line customer service.
We look forward to helping you with your project!